Contact

Our customer support team can assist with product questions, orders, delivery, returns, exchanges, refunds, privacy requests and complaints.

Email us at support@neurolinklabs.com.

Support hours: Monday to Friday, 9:00 am to 6:00 pm UK time, excluding UK public holidays.

Messages received outside support hours are processed on the next working day. We do not currently provide telephone support.

When contacting us about an order, include:

· the order number;

· the email address used at checkout;

· a clear description of the request; and

· photographs where the product arrived damaged, faulty or incorrect.

Registered office, dispatch and return address:

L220, Beaconside Business Village, Stafford Enterprise Park, Weston Road, Stafford, United Kingdom, ST18 0BF

Please contact us before returning goods so that we can provide a prepaid return label or written return instructions.